KPS reaches the Pinnacle as SAP’s top UK Customer Experience Partner of the Year

KPS reaches the Pinnacle as SAP’s top UK Customer Experience Partner of the Year

06 May, Wimbledon, London, UK – Ecommerce agency KPS has been selected from over 20,000 partners worldwide to be named as one of the top 3 companies in the world in the recent SAP Pinnacle Awards, in the Customer Experience Partner of the Year (Small and Midsize Companies) category.

This category recognises vendors who have most successfully utilised customer experience solutions from the SAP suite to drive outstanding retail performance. When deciding upon the finalists, judges considered technology innovation, market impact and exceptional results for retailers. KPS was the only UK partner to be awarded Customer Experience Partner of the Year, as one of the top 60 companies named in the world for their client focused solutions as part of the awards programme.

Celine Cazali, UKI Channel Director at SAP, commented: “The SAP Pinnacle Awards allow us to shine a spotlight on our most distinguished and committed partners.  The finalists in the Customer Experience category of the SAP Pinnacle Awards have each displayed the impact of their solutions in delivering CX to their customers, through technological advancement and cutting-edge innovation. Congratulations to KPS for being one of the top 3 partners worldwide.”

Barnaby Moffat, Commercial Director at KPS, added: “To be recognised by SAP as one of the top 3 partners worldwide, let alone the only UK partner, to be selected for the Customer Experience Partnership of the Year award is testament to our commitment to delivering excellence for our customers through the SAP platform. It speaks volumes of the hard work the entire team puts into each and every project, as we continue to push the envelope on innovation to drive customer experience – and ultimately retail results – for our clients.”

KPS’s recent achievement at the SAP Pinnacle Awards follows a successful run of recent UK award wins for its ground-breaking work with Dreams, the leading specialist bed retailer. These include the Direct Commerce Association Awards, across ‘Best Exploitation of Technology’ and ‘Outstanding Customer Experience’. KPS was also awarded ‘Ecommerce Agency of the Year’ at the UK eCommerce Awards.

-ENDS-

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Notes to editors

About KPS

KPS (previously Envoy Digital) is an e-commerce specialist and one of the most trusted agencies in the UK.

It is a leading SAP Commerce consulting and implementation partner, with over two decades of experience.

Working with high-profile brands across B2B and B2C sectors including retail, pharmaceutical, sports and manufacturing, KPS leads its customers to success in the digital era, through driving best practice, digital transformation, and great customer experience across each channel.

KPS’s end goal for all its customers is simple – delivering growth and maximum return on investment. For more information, visit uk.kps.com/