Jewson’s brand new e-commerce site

Jewson’s brand new e-commerce site

Tradespeople across the UK can now buy online from Jewson’s brand new e-commerce site, launched and developed by KPS. Customers can now order online with the ability to click & deliver or click & collect from their local branch. Great for the customer, it was a tricky challenge for the KPS/Jewson team, as stock availability depends on the availability at the local branch the customer wants to collect from – but we did it! Transacting on one national website with a localised e-commerce set up for over 3,000 products across 500 branches in the UK, from the Scottish Isles to Penzance, Jewson is a key Saint-Gobain brand. The launch of the new site has brought Jewson some fantastic results already, with a customer account activation rate of 80%, site visits increasing by 57% and page views by 93%. Long may it continue. 

“KPS plays an important role in helping deliver our e-commerce platforms, understanding our customer and developing, optimising and unifying their experience by helping us achieve a 360 view across channels.”
Adelaide Meal, Head of Digital Data Innovation & Architecture, Saint Gobain

“Lots of organisations claim “agile” but we are truly working in an agile way with the Jewson team. Working as one integrated team we have created a world class platform that is delivering true business value. The team has implemented a CI/CD process to ensure that this continues and the journey of delivering valuable functionality is as short and efficient as possible. 
I am really looking forward to the next steps in the organisation’s digital transformation journey as we continue to add features and additional brands to the Hybris platform to help tradespeople across the UK get the products they need as efficiently as possible”. 
Jennifer Duthie, Project Manager, KPS