L.K.Bennett

Now Running on SAP Commerce Cloud

“Working with KPS on the L.K.Bennett migration from SAP Hybris to Commerce Cloud was one of the biggest web projects we’ve undertaken in recent years from a scope and investment perspective. We were really pleased with how the project was planned, run and delivered. The thorough planning meant we were able to go live with minimal impact on customers and our business. This now gives us a solid foundation upon which we can grow and develop our digital channels.”

– Zoe Donovan, Digital Director, L.K.Bennett

We joined forces with L.K.Bennett, the British affordable luxury brand, in May 2016 and have been working with them ever since, with a programme of continuous improvements and a clear focus on their KPIs.

This year has seen the introduction of a wealth of payment integrations to improve conversion rates, including the implementation of Ayden, Klarna, ApplePay and Paypal. We have also supported their upgrade from SAP Hybris to Commerce Cloud (over half of our customers are now running on SAP Commerce Cloud) which reduced their TOC by nearly 50%.

We worked closely with them and our testing partner, Tribe, to make sure their site performs perfectly. Looking at the functionality and capacity of their new site – now in an SAP Commerce Cloud environment – in comparison to their previous Hybris environment, we found that they had a 1,574% headroom in their online capacity when trading at peak – giving confidence in their new platform, and their ability to continue to trade during times of high traffic