We are the leading SAP Commerce implementation agency in the UK

Growing your business today, future-proofing your tomorrow

SAP’s UK Customer Experience Partner of the Year

Specialising in SAP commerce consulting and implementation, with nearly two decades of experience, we lead our customers to success in the digital era, through driving best practices, digital transformation, and great customer experience across each channel.

Technical excellence is baked in all of our e-commerce development work. We have sustained investment in quality processes and vendor training & certification for our team.

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Over 50% of our customers are now on SAP Commerce Cloud. We offer a free bespoke report for your business, telling you how, and when, to make the move (it may not be now). It’s completely free, and customised for your own business.

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We can offer you an SLA with up to 24/7 – 365 responsive support with 15-minute response time. Our clients are supported by the same teams that are responsible for implementation and maintenance, not a remote third party.

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From Commerce to Marketing, Sales, Service and Customer Data we can help you implement and maintain your SAP CX platform, sharing our top tips and best practices along the way.

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Partners

SAP

SAP is the market leader in enterprise application software, helping companies of all sizes and in all industries run at their best: 77% of the world’s transaction revenue touches an SAP system. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers’ businesses into intelligent enterprises. Our end-to-end suite of applications and services enables our customers to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.

Klarna

We make shopping smoooth. With Klarna consumers can buy now and pay later, so they can get what they need today. Klarna’s offering to consumers and retailers include payments, social shopping, and personal finances. Over 200,000 merchants, including H&M, IKEA, Expedia Group, Samsung, ASOS, Peloton, Abercrombie & Fitch, Nike and AliExpress have enabled Klarna’s innovative shopping experience online and in-store. Klarna is the most highly valued private fintech in Europe with a valuation of $5.5bn and one of the largest private fintechs globally. Klarna was founded in 2005, has over 3,000 employees and is active in 17 countries.

Think Tribe

ThinkTribe provide a true picture of your website’s health, stability and capacity, to keep the user journey seamless and minimise risk. Providing an independent single end-to-end view of your customer journey performance. Their realistic journeys interacts dynamically with your site – the same way as a real customer – helping you to quickly identify and prioritise the genuine issues.

Amplience

Amplience is an API-first, headless content management platform for enterprise retail. Our content and experience solutions for headless commerce, enable teams to do more, better, faster. Amplience serves more than 350 of the world’s leading brands including Crate & Barrel, Tumi, Traeger Grills, Tom Ford, Argos, OTTO Group, Primark, Very Group, and Boohoo.

Cell Software

Cell Software is a software consultancy company with expertise in Retail and
eCommerce testing. They work with businesses of all shapes and sizes, from large FTSE100 companies to medium sized companies.
They provide bespoke multi-channel testing projects, from creating test strategies and test plans to the execution of manual and automated tests. Their test services will help to ensure that client projects meet the quality criteria and deadlines through engaging a cost-effective test partner.

Mace & Menter

Mace and Menter are a team of customer research and design specialists working to improve customer experience.

The customer journey has become increasingly complex: one purchase can involve multiple touchpoints for customers and staff before, during and after the sale.

They enable you to zoom out and see the whole picture: what are the key things customers do and why do they do them, online, offline and in-store before, during and after a purchase? By understanding and designing around these behaviours they create a cohesive and rewarding customer experience.

Mirakl

Mirakl is powering the platform economy by providing the technology, expertise, and partner ecosystem needed to launch an eCommerce marketplace. With the Mirakl Marketplace Platform, both B2B and B2C businesses can offer more, learn more and sell more. Over 300 customers in 40 countries trust Mirakl’s proven technology and expertise.

Worldpay

Worldpay from FIS (NYSE: FIS) a leading payments technology company with a unique capability to power global omni-commerce. Processing 75 billion transactions annually around the globe. Worldpay lifts economies and communities by advancing the way the world pays, banks and invests. With an integrated technology platform, Worldpay offers a comprehensive suite of products and services, delivered globally through a single provider. Our P2PE solutions help businesses build a safer future for commerce, by protecting card data, reducing risk, and simplifying PCI compliance

Client Feedback

Best quality site I’ve ever gone live with, by far

Charlie HerbertCDO, Saint-Gobain

The support we received from KPS was nothing short of exceptional

Alex ProtasiukLead Digital Relationship Manager, Brakes

Lots of people talk omni-channel, but KPS has actually done it

Mike LogueCEO, Dreams

KPS is an integral part of our team, not just a supplier

Gail DavisProgramme Director, Computacenter

We were looking for a partner that was absolutely top-draw, and that’s what we found with the KPS team

James BrookeCEO, Amplience