Instant Transformation Blog
Experts share their insights
Instant Insights
Covering all aspects of Digital Transformation
In the KPS blog, experts write about the Digital Transformation - here, background knowledge and facts are conveyed and, above all, you find inspiration for your own entrepreneurial transformation. Each article shows a new perspective - the blog series deal with the new big topics of the future.
The authors of the Instant Insights in the KPS blog are experts on their topic and are happy to answer any questions you as a reader may have! Feel free to get in touch.
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Is your B2B ready to provide next-level CX?
Let us talk about the challenges that are stopping great customer experiences in B2B from getting off the ground. Speaking on a recent roundtable hosted by KPS, industry leaders in the area came together to discuss: What is holding businesses back?
One loyalty programme for all customers? Generation Z thinks differently.
In order to bind different buyer groups to the brand, more is needed than a generic customer loyalty programme. How can different customer groups, especially new customer groups, be addressed and what role does social media play in this context?
Direct versus indirect - how do I calculate my cash flow statement?
Within the framework of the annual financial statement, every listed company is obliged to ensure insights into the balance sheet, profit & loss statement as well as the origin and use of financial resources. The latter, the so-called cash flow statement, can basically be determined using two methods - the indirect and the direct method.
Recognise and avoid mistakes: How to make your SAP Concur implementation a success
The more a company's sphere of activity branches out internationally, the higher the risk of either getting lost in an exuberant diversity of variants or completely losing sight of important special cases. A transformation project with SAP Concur must therefore focus on implementing variants as much as necessary, but as little as possible.
Digital marketplaces are the new eCommerce battleground
Like many terms within eCommerce, there isn’t an official definition of a digital marketplace, but you can easily view it as an eCommerce website that allows multiple third-party merchants to sell their products or services through it.
CFO Focus: Environment and Sustainability
As businesses move into the post-pandemic phase of their development, CFOs must focus on how sustainability and the environment now impact every aspect of their enterprise’s processes, and directly affect profitability.
Are Next-Generation CFOs expanding their people skills?
As businesses evolve, it has become clear that leaders that can develop and articulate high levels of emotional intelligence will have profitable businesses and loyal workforces.
How to keep customers satisfied?
Implement effective customer loyalty programmes.
Implement effective customer loyalty programmes.
Building long-term customer loyalty is an important and strategic goal in the retail industry. Can this goal be achieved with the help of well thought-out programmes?