Instant Transformation Blog
Experts share their insights
Instant Insights
Covering all aspects of Digital Transformation
In the KPS blog, experts write about the Digital Transformation - here, background knowledge and facts are conveyed and, above all, you find inspiration for your own entrepreneurial transformation. Each article shows a new perspective - the blog series deal with the new big topics of the future.
The authors of the Instant Insights in the KPS blog are experts on their topic and are happy to answer any questions you as a reader may have! Feel free to get in touch.
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Friction vs Frictionless
Convention tells us to remove as much friction as we possibly can. But is there such a thing as having too little friction? Can we go too far and actually damage our customer experience by making it too easy for them? Are we blindly chasing friction-free commerce without considering the impact this may have on our KPIs?
How can physical retailers target a post-pandemic customer base?
Perhaps one of the most prominent perspectives surrounding the pandemic has been the change of lifestyle that the various quarantines and lockdowns have made. For nearly a year, the home has had to serve in almost every possible way for both work and leisure.
Integrating SAP Concur smarter: the KPS initial release strategy
We have developed the Initial Release Strategy for the goal-oriented and instant implementation of travel expense processes. It is based on the KPS Instant Transformation method and is optimized specifically for the use case.
The Future is Now – 10 companies who pivoted during COVID 19
The news is rife with stories of companies that have been crippled during these difficult times, but we have been blown away by some of the innovation we have seen – whether it’s companies who have made a massive turnaround to help with PPE, testing kits, delivering food parcels to the vulnerable or quick thinking in new product lines to save businesses that may have otherwise faced huge challenges.
The easy way into the SAP Commerce Cloud
SAP Commerce is powerful, a reliable e-commerce platform. And yet SAP has decided to change the operating principle. All system components are to move to the cloud by 2023. We ask: What do we gain from a cloud-based system compared to an on-premise solution?
After the shipping crisis: is shopping locally better?
The beaching of the Ever Given, one of the world’s largest shipping containers, must have been a rare moment in history where a shipping container disaster diverted the world’s attention.
Accessibility is about more than just compliance
Many of us expected to go back to normal within a few months but it is now likely to be some time before we do. But what does this “new normal” look like? How will it change how we shop online and interact with brands?
Agile or Fragile?
Consumers are rapidly changing and keeping up with them is becoming more and more difficult. Service first, excellence, and a user-centred approach are the core components needed to navigate the challenges ahead. It isn’t about weathering the storm, but about achieving the operational agility that will let you accelerate through it.